Refund policy

Return & Refund Policy

At NIXORA, customer satisfaction is our priority.

Returns

Customers can request a return within 7 days of receiving the product.

The item must be unused, in its original packaging, and in the same condition as received.

Non-Returnable Items

Used or damaged products.

Products damaged due to customer misuse.

Products returned because the customer changed their mind or did not like the product are not eligible for return or refund.

Personal care items (if applicable).

Refunds

After we receive and inspect the returned product, we will notify you of the refund status.

If approved, the refund will be processed to the original payment method within 5–7 business days.

Damaged or Wrong Product

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the product and packaging.

Contact

For any return or refund queries, contact: Email: sohailmus001@gmail.com